SKT Prevents Voice Phishing with AI... Special Reporting Campaign

SK Telecom announced on the 13th that it will conduct a special reporting campaign for voice phishing organized by the National Police Agency, which runs until October 11, to prevent damage from voice phishing and other telephone financial frauds.

Earlier, the National Police Agency operated a "special voluntary surrender and reporting period for telephone financial fraud" for three months, offering reduced or waived sentences for those who voluntarily surrendered, and providing up to 100 million KRW in arrest rewards based on merit for those who contributed to the arrest of criminals through reporting.

To support this, SKT will share voice phishing reporting cases with customers and encourage them to report to the police (112) when witnessing similar cases through the special voice phishing reporting campaign.

They plan to carry out various customer damage prevention activities, such as sending cautionary text messages containing the latest voice phishing crime cases and countermeasures, and producing and distributing response manuals so that customers exposed to voice phishing crimes can receive proper guidance when visiting SKT stores.

SKT is the only one among the three mobile carriers operating an AI-based voice spam filtering service (VSFS·Voice Spam Filtering Service), blocking voice spam and voice phishing calls from connecting to customers. Additionally, SKT operates a service that blocks calls when customers attempt to call numbers related to voice phishing crimes, which are provided by the National Police Agency.

It is expected that the crime-related numbers and other information secured through this special voice phishing reporting campaign will also be utilized to protect more customers. Furthermore, SKT is researching an AI model that detects voice phishing impersonation texts and calls by analyzing reported messages and similar content based on various reporting data to preemptively block voice phishing.

Last year, SKT blocked 104,990 voice phishing calls, preventing approximately 76.7 billion KRW in damages, achieving significant results.

This content was produced with the assistance of AI translation services.