Preventing Voice Phishing, Strengthening Financial Consumer Protection

BNK Gyeongnam Bank has introduced measures to prevent voice phishing damage and protect financial consumers.


BNK Gyeongnam Bank announced on the 28th that it has implemented the ‘Open Banking Incident Prevention Service.’

BNK Gyeongnam Bank has implemented the 'Open Banking Incident Prevention Service'.

BNK Gyeongnam Bank has implemented the 'Open Banking Incident Prevention Service'.

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The Open Banking Incident Prevention Service was implemented to restrict the registration and use of open banking services at BNK Gyeongnam Bank and other institutions, thereby preventing crimes using open banking services in advance and protecting customers' financial assets.


Customers who apply for the service will be completely blocked from registering and using open banking services through BNK Gyeongnam Bank’s mobile banking, and even when using open banking services through other institution apps, they will not be able to newly register or access and use existing BNK Gyeongnam Bank accounts.


The Open Banking Incident Prevention Service can be applied for through mobile banking, branches, and customer centers, but cancellation is only possible at branches.


In particular, on mobile banking, customers can apply by clicking on the ‘Incident Prevention Service’ in the ‘Open Banking’ menu and following the application procedure.


Lee Kyung-gi, leader of the Digital Strategy Department, said, “With the implementation of the Open Banking Incident Prevention Service, BNK Gyeongnam Bank customers will be provided with a safer and more convenient financial service environment. We will continue to do our best so that more customers can use BNK Gyeongnam Bank with greater peace of mind.”



Meanwhile, along with the implementation of the Open Banking Incident Prevention Service, BNK Gyeongnam Bank has changed the policy so that cancellation of open banking services, which was previously only possible through mobile banking, can now be done by visiting branches.


This content was produced with the assistance of AI translation services.

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