Seocho-gu Implements Initial Disaster Response via CCTV Monitoring at Community Service Centers... A Nationwide First

The District Establishes 'Community Service Center CCTV Video Monitoring System' for Disaster Preparedness... Installed in 5 Flood-Affected Neighborhoods

During Heavy Rain Forecasts, CCTV Footage Operated by the District Control Center Can Be Monitored in Real-Time at Community Service Centers for Prompt Action and Response

Control Centers Installed in Non-Exposed Areas, Emphasizing Privacy Protection by Restricting Access Except During Disaster Alerts

Jeon Seong-su, Seocho-gu Mayor, “We Will Strive to Ensure Residents’ Safety by Establishing Various Safety Management and Response Systems”



Demonstration of the Community Service Center CCTV Video Monitoring System

Demonstration of the Community Service Center CCTV Video Monitoring System

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Seocho-gu has established a system that allows real-time monitoring of CCTV footage not only through the district office’s CCTV control system but also at community service centers to prepare for various disasters such as heavy rain and snow.


Seocho-gu (Mayor Jeon Seong-su) has built the nation’s first 'Community Service Center CCTV Video Monitoring System' to secure golden time during various disaster situations and has begun full operation this month.


The 'Community Service Center CCTV Video Monitoring System' grants authority to community service centers to view CCTV footage of their respective neighborhoods from approximately 5,000 CCTVs operated at the Seocho Smart Hub Center in the district office during forecasts of heavy rain or snow, enabling rapid on-site verification and response.


This system is characterized by its 'speed,' 'efficiency,' and 'security' in preparation for heavy rain and snow. It supplements the limitations of the existing response method, which relied on patrols by a limited number of personnel at community service centers during emergency duty for heavy rain and snow.


Through this system, community service centers can confirm disaster situations in real-time via CCTV footage and promptly dispatch personnel to the hazardous facilities for response. Additionally, by understanding the on-site situation, it allows for predictive measures and flexible operation of the limited community service center staff. The district expects this to effectively ensure residents’ safety in actual situations.


The installation sites are five community service centers that suffered flood damage from the record-breaking heavy rain in August last year. The district installed the control centers in locations not exposed to outsiders. Furthermore, to protect personal information, access to footage is restricted during normal times except for disaster alerts.


The equipment includes one computer, two monitors, and various communication and security devices. The community service center staff can monitor real-time situations through one monitor connected to the video monitoring system, while the other monitor provides access to the Smart City Integrated Platform, which displays location information such as child protection zones and facilities, making it easier and more convenient to check.


The Smart City Integrated Platform is a system that displays various information on a map for intuitive confirmation by the staff. Using this platform, they can easily identify locations of facilities such as CCTVs, security lights, private communication networks, and manholes.

Operation Flowchart

Operation Flowchart

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The district is making various efforts to manage safety in preparation for summer flood damage. First, it installed 1,200 manhole fall-prevention devices last year and is currently installing an additional 335.


Other measures include ▲supporting installation of water barriers to prevent flooding in apartment complexes and small commercial buildings ▲conducting disaster broadcasts using CCTV emergency bell speakers and civil defense emergency alert facilities ▲providing portable water barriers in emergencies caused by heavy rain ▲operating companion partners to assist evacuation of elderly and children in semi-basement homes for safety.



Jeon Seong-su, Seocho-gu Mayor, stated, “Initial response is crucial when disasters such as floods occur. We will strive to promote residents’ safety by establishing various safety management and response systems, including the Community Service Center CCTV Video Monitoring System.”


This content was produced with the assistance of AI translation services.

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