Questions about Special BoGeumjari Loan? ... Open 24 Hours on 'HF Talk'!

Korea Housing Finance Corporation 24-Hour Consultation Service Operation

Korea Housing Finance Corporation (HF) operates the ‘HF Talk’ 24-hour consultation service to enhance convenience for customers using policy mortgages such as the Special Bogeumjari Loan.

HF Corporation has launched a service that allows customers using the Special Bogeumjari Loan and others to receive prompt 24-hour answers to questions they have after loan execution, such as how to change conditions and deadlines for disposing of existing homes.

With the service operation, customers can more conveniently use loan management-related services such as ▲application for cancellation of mortgage rights ▲issuance of financial transaction certificates ▲guidance on how to change conditions through the Housing Finance Corporation’s chatbot service ‘HF Talk’.

Korea Housing Finance Corporation logo.

Also, through ‘HF Talk’, customers can handle six types of certificate issuance including financial transaction certificates, mortgage cancellation applications, and document submissions related to loan management in real time without visiting a branch or installing an app.

For simple applications and document submissions such as certificate issuance, mortgage cancellation, and debt adjustment consultations, users can access the relevant menu in ‘HF Talk’ and use the service after mobile phone identity verification.

Customers who wish to use the service can access the ‘Korea Housing Finance Corporation’ channel on KakaoTalk, click the guidance menu, or ask questions to receive detailed information through the chatbot service.

This content was produced with the assistance of AI translation services.