Immediate Review and Consultation Start Upon Mobile Loan Application

NH Nonghyup Bank 'Digital Credit Center' Opening Ceremony. Photo by NH Nonghyup Bank

NH Nonghyup Bank 'Digital Credit Center' Opening Ceremony. Photo by NH Nonghyup Bank

View original image

NH Nonghyup Bank announced on the 24th that it held an opening ceremony for the 'Digital Loan Center' on the 23rd in Chungjeongno, Seodaemun-gu, Seoul.


The Nonghyup Bank Digital Loan Center is an organization dedicated to handling consultation, screening, and execution tasks for mobile mortgage loans and jeonse deposit loans, which were previously processed at branch offices. It was newly established in January and began operations in March.


Nonghyup Bank explained, "As soon as customers apply for mobile apartment loans or jeonse deposit loans, dedicated staff start screening and consultation immediately, reducing customer waiting time." They also improved product competitiveness by expanding preferential interest rate ranges, lowering loan interest rates by 0.3 to 1.0 percentage points compared to before.



Attending the opening ceremony, President Lee Seok-yong emphasized, "Through the Digital Loan Center, we will provide one-stop services from loan consultation to execution for the increasing number of non-face-to-face customers every year," adding, "We will continue to improve customer-centered services to reduce financial consumer inconveniences and strengthen Nonghyup Bank's digital competitiveness."


This content was produced with the assistance of AI translation services.

© The Asia Business Daily(www.asiae.co.kr). All rights reserved.

Today’s Briefing