LGU+ and Hyundai Elevator Develop AI-Based Passenger Safety Protection System 'Miri View'

Detecting Emergencies in Elevators Using Intelligent Video Analysis and Voice Recognition Technology

Im Jang-hyuk, Head of New Business Group at LG Uplus (right), and Do Ik-han, Head of Service Business Division at Hyundai Elevator (left), are posing for a commemorative photo at the MOU signing ceremony.

[Asia Economy Reporter Lim Hye-sun] LG Uplus announced on the 13th that it has signed a memorandum of understanding (MOU) with Hyundai Elevator to collaborate on the development of a passenger safety protection system based on intelligent video analysis and voice recognition.

The service name of the passenger safety protection system jointly developed by the two companies is 'MIRI VIEW.' This name signifies the system's ability to detect and prevent safety accidents that may occur in elevators in advance through intelligent video analysis and voice recognition.

Generally, when a passenger encounters an unusual situation while riding an elevator, they report it using the emergency communication device. In such cases, the situation is conveyed only by voice, which may lead to distorted communication regarding the customer's safety or criminal acts. MIRI VIEW aims to actively respond to situations by allowing Hyundai Elevator's customer care center to monitor the scene via video simultaneously with the customer's report.

An intelligent alert function will also be installed in MIRI VIEW. This function enables the AI CCTV inside the elevator to analyze passengers' movements and voices, and if an emergency is detected, it can notify the elevator safety manager of the danger.

The two companies plan to develop the MIRI VIEW system and operate a pilot project in the first half of this year, with full-scale service scheduled to begin in June.

Previously, the two companies jointly developed a smart safety gear system that could be used at Hyundai Elevator installation sites last year and distributed it to all on-site workers. Continuing their cooperation through the development of MIRI VIEW aims to establish a smart safety infrastructure covering all environments from elevator installation work to passenger riding.

The signing ceremony held on the afternoon of the 12th at the Hyundai Group Building in Jongno-gu, Seoul, was attended by key officials including Lim Jang-hyuk, Head of LG Uplus Corporate New Business Group (Executive Director), and Do Ik-han, Head of Hyundai Elevator Service Business Division.

This content was produced with the assistance of AI translation services.