Hapcheon-gun to Innovatively Improve Document Handling Starting Next Year
Books, Posters, and Various Promotional Materials
[Asia Economy Yeongnam Reporting Headquarters Reporter Choi Soon-kyung] Hapcheon-gun, Gyeongnam Province will innovatively improve the document delivery method starting January 1 next year.
A dedicated document delivery staff will directly deliver books, posters, and various promotional materials that cannot be sent electronically to the 17 eup and myeon (towns and townships) in the jurisdiction, and collect documents submitted from the eup and myeon to the county office, changing the current method.
Until now, document delivery was inefficiently conducted by employees from the 17 eup and myeon visiting the county office twice a week to submit and collect documents. This caused manpower waste, administrative gaps, delays in civil complaint processing, and increased workload for employees.
Accordingly, Hapcheon-gun has planned proactive administration to prevent administrative gaps and improve work efficiency by implementing a document delivery service, creating conditions for employees to focus on their core duties.
This system involves a dedicated document delivery staff visiting the 17 eup and myeon every Tuesday to deliver and collect documents. Since the staff uses a driver civil servant and a vehicle, no additional manpower or budget is required, preventing waste. This is expected to improve the quality of civil complaint processing services and increase citizen satisfaction.
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A county official said, “This will be a good example of getting one step closer to the eup and myeon sites, which are at the forefront of civil administration,” adding, “We will continue to make efforts to solve difficulties in the field.”
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