Jangseong-gun Conducts 'Simulation Training for Unusual Civil Complaints'

[Jangseong=Asia Economy Honam Reporting Headquarters, Reporter Jo Hangyu] Jangseong-gun, Jeonnam recently announced on the 20th that it conducted a 'Mock Drill for Unusual Civil Complaints'.

This mock drill was prepared to respond to emergency situations such as verbal abuse and assault that may occur during the civil complaint response process.

The drill was conducted with emergency response teams organized at the county office and 11 eup/myeon (townships), performing roles in the order of ▲attempting to calm and mediate the aggressive complainant ▲recording on-site after prior notice ▲calling the emergency bell ▲evacuating the victimized public officials and visiting complainants ▲subduing the aggressive complainant ▲handing over to the dispatched police. The Jangseong Police Station participated to support the situation response practice.

Im Young-ae, head of the Civil Service Department of the county, said, “This mock drill was promoted to protect residents and public officials and to create a safe civil service environment. We plan to continuously improve our response capabilities through ongoing training.”

Meanwhile, to ensure the safety of public officials and prevent accidents, the county provided 'wearable cams' to civil complaint officers at the main office and eup/myeon administrative welfare centers.

The wearable cam is a small necklace-type camera capable of 360-degree surrounding recording.

Jangseong=Asia Economy Honam Reporting Headquarters, Reporter Jo Hangyu baekok@asiae.co.kr

This content was produced with the assistance of AI translation services.