"Instead of Family Relation Certificate, Use Initials and PASS App" SKT Introduces Mobile Electronic Certificate

System Established Through Collaboration with the Ministry of the Interior and Safety

SK Telecom announced on the 29th that it has launched a service allowing the use of mobile electronic certificates when submitting required documents at over 3,000 agency stores nationwide. Photo by SKT

[Asia Economy Reporter Cha Min-young] SK Telecom announced on the 29th that it has launched a service allowing the use of mobile electronic certificates when submitting required documents at approximately 3,000 SK Telecom stores nationwide.

SKT, in collaboration with the Ministry of the Interior and Safety, has established a system that enables customers to replace the required documents they must submit when visiting a store with the ‘Government Electronic Document Wallet Service’ provided through the PASS and Initial apps.

At SKT stores, customers can submit five types of electronic certificates (Resident Registration Certificate, Military Service Certificate, Business Registration Certificate, Family Relation Certificate, Basic Certificate) via the PASS or Initial apps as needed, enabling processing of tasks such as name changes (between individuals), plan changes (bundled products, military plans), long-term suspension (military enlistment), and changes to the legal guardian of minors.

For customers visiting SKT stores to use mobile electronic certificates, store staff send an MMS to the customer. The customer then accesses the required document submission screen via the URL link in the MMS, selects the necessary documents, and submits them. The store staff then verify the submitted documents and proceed with the requested service.

To use these electronic certificates in the PASS or Initial apps, customers must first register as members on the ‘Government24’ app or website once. For the Family Relation Certificate and Basic Certificate, an additional step is required to issue them in advance to the electronic document wallet through the Supreme Court’s electronic family relation registration system. However, the PASS and Initial apps must be updated to the latest version.

By replacing required documents with mobile electronic certificates, SKT expects increased customer convenience and enhanced personal information protection as there is no longer a need to issue paper documents. It is also expected to reduce paper usage by 1.3 million sheets annually. The carbon emissions required to produce 1.3 million sheets of paper amount to 3,744 kg, which corresponds to the amount of carbon dioxide absorbed by 1,593 pine trees over one year.

SKT plans to continue expanding the types of electronic certificates that can be submitted in line with future service expansions.

Oh Se-hyun, head of SKT Digital Asset CO, stated, “The replacement of paper documents with mobile ones is proof that offline identity verification is also becoming digitalized,” adding, “We will continue to develop services that enhance customer benefits in step with the Web3 era, where data is assetized and personalized.”

This content was produced with the assistance of AI translation services.