Hyundai Commercial, First in Capital Industry to Establish 'Mobile Office'

Real-Time Financial Transactions Available on Mobile Without Time or Location Restrictions

[Asia Economy Reporter Yu Je-hoon] Hyundai Commercial announced on the 19th that it has established the first 'Mobile Office' in the industrial finance capital industry, where sales staff provide all financial services in real-time through mobile devices.

Hyundai Commercial's Mobile Office is a mobile sales support system built to enable sales staff to handle all financial tasks in real-time without restrictions of time and place, allowing industrial finance customers to use financial services quickly and conveniently.

Until now, B2B-based industrial finance has involved complicated procedures and required various document submissions compared to personal finance, resulting in many manual tasks through face-to-face sales. Sales staff had to return to the office after customer consultations to submit and manage documents through internal computer systems, causing many inconveniences. Hyundai Commercial expects that customer convenience and work efficiency will be significantly improved through the establishment of this Mobile Office.

Meanwhile, Hyundai Commercial's digital financial service for corporate customers purchasing commercial vehicles has been expanded and reportedly received positive responses. This service applies a corporate customer limit evaluation system that allows immediate limit inquiries without loan applications or separate sales document proofs for corporations with existing transaction histories. The company explained that the customer usage rate is as high as 90%, indicating a favorable response.

A Hyundai Commercial official stated, "Industrial finance for individual business owners and corporate customers has been a blind spot for digital financial services due to complex product structures and many operational constraints compared to personal finance," adding, "Hyundai Commercial plans to lead digital innovation in B2B finance, including the digitalization of work processes through the establishment of this Mobile Office."

This content was produced with the assistance of AI translation services.