NH Nonghyup Capital Converts All Branches to 'Financial Complex Stores'

Increasing Customer Satisfaction through One-Stop Service Provision

[Asia Economy Reporter Yu Je-hoon] NH Nonghyup Capital announced on the 6th that it converted all its branches (offices) into financial complex branches on the 5th to provide one-stop financial services.

In the first half of this year, NH Nonghyup Capital became the first in the capital industry sector to convert all its branches into financial complex branches, attempting an organizational transformation into a one-stop service system where auto (car leasing, rental cars, passenger car installment, etc.) and personal finance can be handled at a single branch.

First, in the first half of this year, the branch operation methods in Daejeon, Busan, and Gwangju, where auto finance and personal finance were operated separately, were converted into complex branches combining auto finance and personal finance. Following the new opening of the Changwon branch office, new complex branches will be opened in Janghanpyeong and Pyeongtaek, completing the organizational transformation into a specialized capital company with financial complex branches.

NH Nonghyup Capital aims to further enhance productivity per employee and customer satisfaction through this structural change and product diversification, establishing a foundation to flexibly respond to the rapidly changing market environment. CEO Jo Doo-sik stated, "NH Nonghyup Capital will provide one-stop services through structural improvement with complex branches and introduce advanced financial services to customers through direct marketing."

This content was produced with the assistance of AI translation services.