‘Safe Conversion Loan’ Fever Heats Up... 350,000 People Pre-Check Eligibility

HF Pre-Information Site Receives About 18,000 Daily Visitors

24-Hour Consultation via Chatbot, Dedicated Call Center Staff Available

Assisting with Safe Conversion Loan Applications Through 'Remote Application Support Service'

[Asia Economy Yeongnam Reporting Headquarters Reporter Kim Yong-woo] The pre-announcement site for the Korea Housing Finance Corporation's Anshim Jeonhwan Loan has reached 350,000 visitors.

The Anshim Jeonhwan Loan is a product that converts variable or mixed-rate mortgage loans obtained from first and second-tier financial institutions into long-term, fixed-rate policy mortgages provided by the Korea Housing Finance Corporation.

The Korea Housing Finance Corporation (HF) announced on the 5th that the pre-announcement site for the Anshim Jeonhwan Loan has had about 347,000 visitors.

Since the pre-announcement site was launched on August 17, an average of about 18,000 people have visited the site daily to check eligibility and other details about the Anshim Jeonhwan Loan.

In preparation for the application reception starting on the 15th, HF is currently operating a dedicated ARS for the Anshim Jeonhwan Loan and has significantly expanded its professional counseling staff to ensure smooth customer service.

Additionally, the chatbot counseling service ‘HF Tok’ has been launched to provide 24-hour consultation.

HF also offers a ‘Remote Application Support Service’ for those who find it difficult to apply online. The support targets seniors aged 60 and over and hearing-impaired individuals who have difficulty with phone inquiries. By reserving a preferred date and time through the corporation’s website or the Smart Housing Finance app, a corporation representative will assist with the loan application via PC or mobile on the reserved date.

An HF official stated, “Among users of variable-rate loans, some may not yet feel the impact of increased loan interest rates because their rate adjustment cycle has not arrived. We urge everyone to check the interest rate that will apply to them and not miss the opportunity to use the Anshim Jeonhwan Loan.”

Applications for the Anshim Jeonhwan Loan, starting on the 15th, will be accepted by the financial institution where the mortgage loan was originally obtained. If the loan is from one of the six major banks, applications should be made through that bank; for loans from other banks or second-tier financial institutions, applications will be accepted by HF.

The six major banks are Kookmin, Industrial Bank of Korea, Nonghyup, Shinhan, Woori, and Hana Bank.

This content was produced with the assistance of AI translation services.