Korea Railroad's Special Crackdown on Unfair Transactions of Chuseok Train Tickets

Provided by Korea Railroad Corporation

[Asia Economy (Daejeon) Reporter Jeong Il-woong] Korea Railroad Corporation (KORAIL) announced on the 22nd that it has been conducting special crackdowns since the 16th to prevent unfair transactions of Chuseok train tickets.

Earlier, KORAIL established and has been operating a big data analysis system since last year to prevent illegal sales of train tickets.

This system is used to monitor in real-time abnormal train ticket purchase histories and access logs using macro programs.

In particular, it plays a role in preventing macro executions by prompting customers who repeatedly perform specific actions such as checking travel sections to enter special characters.

Separately from the program operation, KORAIL plans to respond strongly by cooperating with online secondhand trading sites where illegal holiday ticket transactions frequently occur, such as Junggonara and Bungaejangter, and immediately requesting investigations if signs of premium payments or unfair ticket hoarding and distribution are found.

In fact, during last year's Lunar New Year and Chuseok holidays, eight suspects of illegal transactions using macros were referred for investigation.

KORAIL also provides train discount coupons to informants or reporters who report suspicious illegal ticket sales. Reports can be submitted through the ‘Customer Voice’ section on the KORAIL website.

Gu Hyuk-seo, Head of Passenger Marketing at KORAIL, said, “Illegal ticket transactions are clear crimes, and we will strengthen monitoring of major sites and take strong actions such as filing complaints to prevent customer damages.”

This content was produced with the assistance of AI translation services.