Operation of the 'Smart Government Building Guidance System' in Gangseo-gu, Seoul

[Seoul District News] Gangseo-gu Provides Various District Information Including Office, Department, Contact, Tourist Guide, Photo Gallery, and Notices via Touchscreen

[Asia Economy Reporter Park Jong-il] Lee ○ Young (female, 32, resident of Hwagok-dong) said with a bright smile, "I rarely have to visit the district office, so when I came after a long time, I was at a loss about which department to go to. But I saw a touchscreen next to the elevator and tried using it, and it took less than a minute to find the responsible department and person in charge. The world has really become convenient."

Seoul Gangseo District Office is transforming into a future-oriented smart government building.

Seoul Gangseo-gu (District Mayor Noh Hyun-song) announced that it will operate a non-face-to-face 'Smart Government Building Guide System' that allows a comprehensive view of the building status, following the AI civil service guide robot 'Saeromi'.

This initiative aims to enhance the convenience of visitors to the government building by utilizing advanced technology in response to the non-face-to-face lifestyle changes caused by COVID-19.

The 'Smart Government Building Guide System' is a system that provides various information necessary for visitors, such as the location of each department within the district office and the status of employees, through a touch screen.

Through this, visitors can check not only simple building guidance but also the internal structure of the building, related department seating arrangements, photos of the person in charge, absence status, phone numbers, and various other information at a glance.

Additionally, it has the advantage of reducing inconvenience for visitors and improving administrative work efficiency by enabling quick and simple updates of various information without the hassle of replacing paper organizational charts during organizational restructuring or personnel changes.

The district installed the 'Smart Government Building Guide System' on the wall next to the elevators on the first floors of the main and annex buildings of the district office, which are frequently used by visitors.

Visitors do not need to wander around wondering where to go for civil service processing; they can simply touch the 'Staff Guide' menu on the screen as they usually do on their smartphones to check the responsible department and staff, then proceed directly to the elevator.

In addition, the 'Smart Government Building Guide System' provides various information related to the district through functions such as ▲Tourist Information ▲Promotional Content ▲Photo Gallery ▲Notices.

The district plans to continuously update the materials within the 'Smart Government Building Guide System' to provide residents with more efficient and abundant information.

A district official said, "We have implemented this smart government building guide system so that residents visiting the district office can more easily and conveniently access the information they want," and added, "We will continue to thoroughly maintain and update the system to accurately provide the necessary information to residents."

This content was produced with the assistance of AI translation services.