Jeonju City Songcheon, Geumam, and Inhu Libraries 'Citizen Satisfaction'

Average Satisfaction Rate of 92% Recorded in Survey Results from Three Libraries

[Jeonju=Asia Economy Honam Reporting Headquarters Reporter Kim Han-ho] Jeonju City announced on the 7th that the satisfaction level of users at Songcheon, Geumam, and Inhu Libraries, which have reopened as citizens' book playgrounds, is high.

According to Jeonju City, a survey was conducted over a week starting from the 11th of last month targeting about 470 users of the three municipal libraries, and about 92% of all respondents answered that they were "satisfied with the overall use of the library."

In the satisfaction survey of programs conducted at each library, Songcheon Library scored 89.4%, Geumam Library 88.9%, and Inhu Library 80.7%.

Additionally, the most desired programs to participate in were "Humanities Programs" and "Author Invitation Special Lectures."

By space, Inhu Library's "Memory Study" and "Connection Study (2nd floor General Reference Room)" recorded the highest satisfaction at 96%, while Geumam Library's "Open Yard (Rooftop)" and "Knowledge Maru (2nd floor General Reference Room)" showed high satisfaction at 92%.

Especially in Songcheon Library, "Everyone's Study (2nd floor General Reference Room)" had the highest satisfaction at 91.5%.

The age group of library visitors was highest in their 20s (35.8%) at Songcheon Library, 50s (29.2%) at Geumam Library, and 40s (27.6%) at Inhu Library, with female users accounting for a high proportion at all three libraries.

Jeonju City plans to decide on the direction of library facilities and programs desired by users based on the results of this survey.

Jeonju=Honam Reporting Headquarters Reporter Kim Han-ho stonepeak@asiae.co.kr

This content was produced with the assistance of AI translation services.