Kia Unveils Customer Communication Platform
[Asia Economy Reporter Choi Dae-yeol] Kia has launched a new communication platform called "Share Your Car Stories" on the 30th to continuously listen to customer opinions and suggestions. It was added to Kia VIK, the existing integrated mobile application primarily focused on vehicle management services, to strengthen customer-centric services. The platform operates in two ways: a regular survey that Kia vehicle owners can participate in once every six months, and special surveys with changing themes each time. Customers can participate by logging into the app and may receive coffee coupons through a lottery.
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