Dongdaemun-gu, What Is the Secret Behind Being Selected as an 'Excellent Institution' in the Government Innovation Evaluation?

Full marks in organizational culture innovation, autonomous promotion of innovation tasks, and efforts to promote public resource openness and sharing services

[Asia Economy Reporter Jongil Park] Dongdaemun-gu (Mayor Yu Deok-yeol) announced that it was finally selected as an "Excellent Institution" in the "2021 Local Government Government Innovation Evaluation" hosted by the Ministry of the Interior and Safety.

The local government innovation evaluation is conducted nationwide on 243 local governments (17 metropolitan, 266 basic) with the purpose of "creating resident-experienced innovation outcomes through securing local government execution capability" of government innovation. It evaluates 14 detailed indicators in 5 categories: autonomous innovation by institutions, inclusive administration, trusted government, innovation diffusion, and public perception.

In this evaluation, Dongdaemun-gu received perfect scores in ▲organizational culture innovation ▲autonomous promotion innovation task (Bodeumnuri Project) ▲efforts to promote public resource openness and shared services, and received high scores in ▲resident participation activation and collaboration promotion performance ▲efforts to strengthen social value indicators.

◇Organizational Culture Innovation Indicator

In the organizational culture innovation indicator, the district led improvements in organizational culture through empathy and communication by establishing employee communication channels such as the "Generational Empathy Communication Meeting" and "Heart-to-Heart Story Session," with a total of 60 sessions and 308 participants. Through the monthly 'Fair Dongdae-mun' survey, it carried out a campaign to eliminate unreasonable practices involving all employees, leading to many changes in organizational culture such as "breaking the practice of distributing Shibotteok rice cakes" and "holding orientation education for new employees to adapt to district administration."

Additionally, by providing tablet PCs to all departments, employees could download and use materials on their PCs without printing during meetings, introduced GVPN use and PC video conferencing, and achieved excellent innovation results by building and utilizing a smart work environment.

◇Autonomous Promotion Innovation Task Indicator

Dongdaemun-gu’s welfare community "Bodeumnuri Project" is a system where public officials, private organizations, and affiliated institutions form one-on-one partnerships with recipients to manage and support neighbors in welfare blind spots due to limitations in public finances. Currently, about 3,500 households receive welfare benefits through these partnerships.

◇Public Resource Openness and Shared Service Promotion Indicator

The district established a management system for providing and operating public data, achieving results in opening public data while also receiving excellent evaluations for efforts to promote shared services to residents.

◇Resident Participation Activation and Collaboration Promotion Performance Indicator

By operating the National Design Group, supporting "Improvement of Alleyway Pedestrian Environment and Infrastructure Construction" and "Formation and Operation of Resident Communities," and forming the 119-gil Sarangbang, the district took the lead in activating resident communities. It also prepared various resident participation infrastructures such as supporting a 1 billion KRW scale resident participation budget project, leading the discovery of diverse policies through resident participation.

◇Efforts to Strengthen Social Value Indicator

With the vision of "A city where children and women live well, Dongdaemun-gu," the district operates committees, councils, and policy proposal contests involving children and youth, conducts visiting child rights education to enhance awareness of children's rights, and at the same time expanded neighborhood care centers and shared childcare rooms, striving to create a child-friendly childcare environment.

This year, the district plans to continue policies to establish an innovation culture in the local community and lay a sustainable innovation foundation for a better life for residents, aiming again to be selected as an "Excellent Institution" in the government innovation evaluation.

Yu Deok-yeol, Mayor of Dongdaemun-gu, said, "We have consistently worked to promote innovation policies created and participated in by residents and employees," and added, "In 2022, we will continue to promote projects that realize resident satisfaction by communicating and empathizing with residents and actively reflecting their opinions in policies to make Dongdaemun-gu more innovative."

This content was produced with the assistance of AI translation services.