Non-face-to-face Medical Platform DoctorNow Surpasses 90,000 Users and 700 Million KRW in Transactions During Lunar New Year Holiday
Most Frequent Medical Departments: Pediatrics, Internal Medicine, Otorhinolaryngology
Many Mild Conditions Such as Colds and Pain
[Asia Economy Reporter Lee Gwan-joo] It has been revealed that over 90,000 users utilized the remote medical platform DoctorNow during the recent Lunar New Year holiday. This indicates an expanding awareness of non-face-to-face medical consultations and prescriptions.
DoctorNow announced on the 7th that an analysis of app usage data from the holiday period, from the 29th of last month to the 4th of this month, showed a weekly user count of 94,000 and a weekly transaction amount (combined sales from partner hospitals and pharmacies) of approximately 750 million KRW. Notably, compared to last year’s Chuseok holiday, usage figures increased nearly 40-fold.
During the holiday, users most frequently used pediatrics (27%), followed by internal medicine (22%), otorhinolaryngology (17%), and dermatology (11%). There was a marked tendency to request consultations for mild symptoms such as colds, pain, skin diseases, and chronic disease management.
DoctorNow’s non-face-to-face consultation and prescription drug delivery service has continued its rapid growth after surpassing one year since launch. With increased awareness of remote medical care due to the spread of COVID-19, it is analyzed that many home treatment patients who find it difficult to visit medical institutions, families with young children, and those unable to find open hospitals and pharmacies during the holiday period made extensive use of the service.
Jang Ji-ho, CEO of DoctorNow, said, “By providing non-face-to-face medical services at the same level as on weekdays during the Lunar New Year holiday, we were able to offer convenience to users and help fill medical service gaps. We will continue to strive to ensure that anyone can enjoy the optimal medical services they need whenever they want.”
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DoctorNow, which launched its service in December 2020, offers non-face-to-face consultations and prescription drug delivery services, providing efficient and convenient medical services to those in self-quarantine, home treatment, chronic patients burdened by frequent hospital visits, and patients with mild symptoms. As of January this year, the app has achieved over 1.2 million cumulative visitors and more than 850,000 downloads, with around 400 partner medical institutions.
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