Koala Achieves 1st Place in Mattress and Pillow Categories in Australian Consumer Satisfaction Survey

Australian home furniture company Koala ranked first in the mattress and pillow category in the Australian Consumer Satisfaction Survey.
[Photo by Koala Korea]

[Asia Economy Reporter Kim Jonghwa] Australian home furniture company Koala ranked first in both the mattress and pillow categories in the '2021 Canstar Blue Awards' conducted by Australia's leading consumer satisfaction survey organization, Canstar Blue.

Canstar Blue is a consumer satisfaction survey organization that compares satisfaction levels of specific products or services among consumers in Australia and New Zealand. Canstar Blue conducted a consumer satisfaction survey targeting over 800 Australian consumers who had purchased mattresses in the past five years. Koala mattresses were recognized for their product quality by receiving a perfect 5-star rating in all evaluation categories?including product satisfaction, comfort, sleep quality, sleep posture support, durability, and cost-effectiveness?making it the only brand among five to achieve this.

Koala mattresses, which apply the results of ongoing mattress research, use high-density foam certified by CertiPUR-US®, ensuring radon safety verification and volatile organic compound (VOC) safety testing. Additionally, they are composed of functional layers boasting excellent durability, designed to complement the shortcomings of mattresses made from other materials and provide support tailored to the characteristics of different body parts.

In particular, the 'Zero Disturbance' technology, which effectively absorbs shocks, allows users to sleep soundly without being disturbed by the movements of a sleeping partner, making it a popular choice among many consumers.

In a recent evaluation conducted by Canstar Blue, Koala mattresses were the only ones to receive the highest score in the 'sleep quality' category. Canstar Blue commented, "Koala mattresses prove their value through various unique features such as the double-sided Cloud Cell top comfort layer that allows consumers to choose their ideal mattress firmness and the Zero Disturbance technology that absorbs motion."

Koala pillows ranked joint first in a satisfaction survey of over 2,200 Australian adult consumers regarding their most recently used pillows, receiving a perfect 5-star rating in four out of six evaluation categories, including product satisfaction, comfort, design, and ease of washing.

Kwon Sunyoung, Marketing Director of Koala Korea, said, "Koala’s flagship products, mattresses and pillows, have been recognized for their outstanding product quality through the prestigious Australian consumer satisfaction evaluation, the Canstar Blue Awards. Koala will continue to contribute to improving consumers’ sleep quality by providing highly satisfying products and services through relentless research and investment."

This content was produced with the assistance of AI translation services.