Secuzen Launches 'Multimodal Bio-Authentication Platform' at Shinhan Bank... "Expanding Services Across the Financial Sector"

[Asia Economy Reporter Hyunseok Yoo] Secuzen, a fintech security technology specialist company under ITCEN Group that provides bio-authentication electronic signature services, announced on the 30th that Shinhan Bank has launched a system applying the company’s ‘Multimodal Bio-Authentication Platform.’

Secuzen’s ‘Multimodal Bio-Authentication Platform’ is a ‘bio-authentication electronic signature’ platform that generates and verifies electronic signatures by attaching or logically combining biometric information to electronic documents without a separate certificate. The facial recognition system applied to Shinhan Bank this time is equipped with the Mesacure Company engine used by the Ministry of the Interior and Safety (mobile driver’s license) and Fujitsu’s palm vein identity verification technology.

Additionally, to securely process biometric information, it was implemented according to the distributed management standards of the Korea Financial Telecommunications & Clearings Institute. It was built based on interoperable authentication to enable financial consumers to complete biometric authentication procedures through the airport corporation.

Shinhan Bank’s Digital Lounge consists of a ‘Smart Kiosk’ where customers can independently open new accounts and issue cards, and a ‘Digital Desk’ that allows real-time video calls for financial consultations with staff. The AI bank teller can handle banking tasks as well as simple everyday conversations. The main function is for financial consumers to register biometric information of their face and palm veins for identity verification and easily perform banking tasks such as withdrawals and transfers.

Shinhan Bank is the first case to integrate facial and palm vein authentication into digital desks, kiosks, and counters at its digital innovation branches. This has laid the foundation for future expansion to mobile banking, internal operations, and counter terminals.

Shinhan Bank announced that it has transformed the Pyeongchon Nam Branch in Anyang-si, Gyeonggi Province, Seosomun, Hanyang University, and Gangnam Annex branches into unmanned stores called ‘Digital Lounges’ equipped with AI bank tellers including digital desks and smart kiosks. Currently, over 50 branches have been opened. The plan is to expand to about 850 branches nationwide. Through this, Secuzen plans to expand the supply of its ‘Multimodal Bio-Authentication Platform.’

Shinhan Bank explained, “We considered customers who are underserved by financial services due to branch consolidation and prepared the ‘Digital Lounge’ from a ‘customer-centric’ perspective to minimize inconvenience by replacing reduced branches with unmanned stores.”

A Secuzen official said, “The stability and convenience of the Multimodal Bio-Authentication Platform and bio-authentication electronic signature have been recognized. Recently, in addition to the insurance sector using the company’s services, expansion in the banking sector is underway along with further expansion into the secondary financial sector. Now, the expansion of financial service institutions as well as two non-financial industrial sectors is being promoted with the goal of opening innovative facial recognition-based services for service innovation.”

This content was produced with the assistance of AI translation services.