[Sejong=Asia Economy Reporter Kim Hyunjung] The National Tax Service announced that the National Tax Administration Reform Committee held the '2nd Meeting of the National Tax Administration Reform Committee 2021' at the Seoul Regional Tax Office on the 17th.


The National Tax Service has launched the 'Taxpayer Service Redesign Task Force' and the '2030 National Tax Administration Future Strategy Task Force' based on a public-private-academia collaboration system, and is preparing and implementing improvement measures that the public can feel in five taxpayer service areas, including diversification of tax consultation channels, expansion of certificate issuance convenience, and improvement of Hometax accessibility from a short-term perspective.


On the same day, the future direction of national tax administration was presented as ▲ National Tax Service prioritizing the people ▲ National Tax Service strong in change ▲ National Tax Service where work is enjoyable, and it was reported that necessary contents to realize this will be reviewed and refined.


The committee members emphasized that to provide a high level of taxpayer service expected by the public, not only system improvements but also the attitude and capabilities of public officials providing the service are important. They also ordered to improve employees' working environment and support systematic growth.



The National Tax Service plans to reflect the consulted contents in tax administration operations.


This content was produced with the assistance of AI translation services.

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