KT Announces 2022 Executive Personnel Changes... Seo Chang-seok Promoted from Executive Director to Vice President of Network Division

KT, 2022 Organizational Restructuring and Executive Appointments

[Asia Economy Reporter Cha Min-young] KT announced on the 12th that it has implemented organizational restructuring and group executive appointments for 2022.

Through this organizational restructuring and executive appointments, KT plans to solidify its role as a telecommunications company trusted by the public and grow into a 'Digital Platform Company (DIGICO)' leading the digital competition era.

KT aims to enhance trust in telecommunication services through bold network innovation and support the digital transformation (DX) services it is promoting as a new growth engine. To this end, Seochang-seok, former Executive Director, was promoted to Vice President to oversee the Network Division.

Seochang-seok Promoted to Vice President, Head of Network Division

Seochang-seok, the new Head of the Network Division, is a telecommunications expert with 28 years of experience in wired and wireless networks. He will be responsible for building a robust network infrastructure that not only provides more reliable telecommunication services through stable network operation but also supports digital innovation services. Kwon Hye-jin, Executive Director with expertise in network planning and operation, was appointed as KT's first female Head of the Network Strategy Headquarters.

KT's Network Division newly established the 'Network Operation Innovation Department' to actively utilize IT technologies and systems in network equipment operation, network management, and fault monitoring. The Network Operation Innovation Department will collaborate with the IT Division and Convergence Technology Institute to conduct continuous inspections and devise multifaceted countermeasures for flawless network operation.

To enhance critical security in platform services, the existing Platform Operation Center was renamed the 'Security Control Center,' with strengthened functions and authority. Additionally, a dual and triple monitoring system will be established through close collaboration between the Central Network Control Headquarters and Regional Network Operation Headquarters. Alongside this, KT plans to provide company-wide support such as developing new technologies and systems and strengthening expert training to ensure stable network operation.

KT will actively pursue business in AI Contact Centers (AICC) and AI service robots to achieve remarkable results in the DIGICO sector. To this end, the organization was newly reorganized to actively accommodate the demands of corporate customers (B2B) and focus on providing integrated customized services.

First, product and service planning departments and related technology development organizations were integrated. In particular, the eight major growth business organizations were strengthened: ▲Cloud & DX, ▲AI & Big Data, ▲Robots & Mobility, ▲New Media & Content, ▲Healthcare & Bio, ▲Real Estate, Space & IoT, ▲Finance & Fintech, and ▲New Commerce.

The Cloud/DX Business Headquarters of the AI/DX Convergence Business Division and the Infrastructure Service Headquarters of the IT Division were merged to establish the 'Cloud/IDC Business Promotion Office.' Additionally, two cloud experts were newly recruited externally to further enhance the competitiveness of cloud and IDC services to the highest domestic level.

In the AI field, to promote the AICC business and provide technical support, the role of the AICC Business Department was strengthened, and a new 'AICC Technology Department' was added. In the robotics field, Lee Sang-ho, Head of the AI Robot Business Group, was promoted to Executive Director. Lee Sang-ho, who led KT's service robot business, was appointed as an executive just one year after joining the company. Alongside this, the 'AI Robot Business Department' and 'AI Robot Platform Department' were newly established to accelerate the robot business.

To provide customers with differentiated media services, the 'Media Platform Business Headquarters' was reorganized. In addition to establishing KT Group's media strategy, research and development functions were added to proactively provide services that customers need. To promote healthcare and bio businesses, the Digital & Bio Health P-TF was elevated to the 'Digital & Bio Health Business Group.' In the real estate sector, the 'Group Real Estate Division' was newly established to develop group real estate business, investment, and partnerships.

Meanwhile, Woo Jeong-min, CEO of KT DS, was promoted from Executive Director to Vice President and concurrently appointed as Head of the IT Division. This is expected to strengthen KT Group's IT service capabilities and systematize IT infrastructure support for DX service provision.

Strengthening Authority of Regional Headquarters... Emphasis on Group Companies and Female Executives

Along with stable network operation and strengthening the eight major growth businesses, KT made changes to customer-related organizations to meet rapidly changing customer expectations. To better listen to customers' voices, the Customer Experience Innovation Headquarters was tasked to lead the Customer Division (customer sales and service departments). Additionally, the 'Customer DX Business Group' was newly established to keep pace with changing consumer trends and differentiate customer services.

In 2020, KT integrated the dispersed regional customer organizations and network organizations into six regional headquarters. The goal is to enhance the status and authority of the regional headquarters, which are at the forefront of customer service innovation and stable network operation, to further improve customer satisfaction. Through this executive appointment, all six regional headquarters heads were appointed at the Executive Director level and granted autonomy.

In the 2022 KT Group executive appointments, four Vice Presidents and twelve Executive Directors were promoted, and twenty-four Directors were newly appointed as executives. Notably, this appointment emphasized selecting talent from group companies and regional headquarters and promoting female executives.

Among the four Vice Presidents promoted, two are executives from group companies. Woo Jeong-min, CEO of KT DS, is recognized as a leading IT expert in KT Group. Hong Ki-seop serves as Vice President and concurrently as Head of External Cooperation at KT Skylife and CEO of HCN, leading differentiated customer service provision. KT's Yoon Dong-sik, Vice President, heads the Cloud/IDC Business Promotion Office, spearheading market expansion and competitiveness enhancement in cloud and IDC. Seochang-seok, Vice President, leads the Network Division, responsible for providing stable telecommunication services.

A total of nine group company executives were promoted, tripling from three last year, promoting active personnel exchanges between KT and group companies to drive DIGICO changes at the group level. The number of regional headquarters promotions also increased from five in 2021 to six.

Among the nine Executive Directors promoted at KT, three are women. Notably, Kim Chae-hee, born in 1974 and Head of the Strategic Planning Office, was appointed as the youngest female Executive Director from KT. She will continue to oversee KT Group's management strategy and business development next year. Executive Director Ok Kyung-hwa leads the IT Strategy Headquarters, driving IT strategic planning, technology development, and IT talent cultivation. Executive Director Lee Seon-joo, Head of ESG Management Office, played a pivotal role in establishing ESG management within KT Group.

KT stated, "Through organizational restructuring based on the three keywords of stability, customer, and growth, we aim to enhance trust in KT," adding, "We will become KT that creates a better future through customer-oriented management and differentiated services."

Below is the list of promoted executives.

◆KT

▶Head of IT Division Yoon Dong-sik ▶Head of Jeonnam/Jeonbuk Regional Headquarters Seochang-seok

◆KT DS

▶CEO Woo Jeong-min

◆KT Skylife

▶Head of External Cooperation and CEO of HCN Hong Ki-seop

◆KT

▶Head of Customer Division Sales Headquarters Choi Chan-gi ▶Head of Enterprise Division Proposal/Execution Headquarters 1 Kim I-han ▶Head of IT Division IT Strategy Headquarters Ok Kyung-hwa ▶Head of Management Planning Division Strategic Planning Office Kim Chae-hee ▶Strategic Planning Office Resource Planning Manager Jo I-jun ▶Head of Management Support Division ESG Management Promotion Office Lee Seon-joo ▶Head of Group Transformation Division Group Management Office Kim Young-woo ▶CEO Support Department Lee Chang-ho ▶Head of Daegu/Gyeongbuk Regional Headquarters Ahn Chang-yong

◆Skylife TV

▶CEO Yoon Yong-pil

◆KT Commerce

▶CEO Jo Chang-hwan

◆Nasmedia

▶Head of Operations Park Pyung-kwon

◆KT

▶Head of Media Service, Media Platform Business Headquarters, Customer Division Park Jung-ho ▶Head of O2O Business, Customer Experience Innovation Headquarters, Customer Division Lee Byung-mu ▶Head of Business Support Team, Customer Division Park Soon-ha ▶Enterprise Strategy Headquarters Enterprise Strategy Manager, Enterprise Division Heo Tae-jun ▶Core Customer Manager, Biz Business Headquarters, Enterprise Division Lee Young-jun ▶Head of AI Robot Business Group, AI/DX Convergence Business Division Lee Sang-ho ▶Network Support Manager, Network Strategy Headquarters, Network Division Im Bo-heon ▶Access Network Technology Manager, Network Research Technology Headquarters, Network Division Koo Jae-hyung ▶Master-PM, AI Media P-TF, AI Research Institute, Convergence Technology Institute Yoon Jin-hyun ▶Management Strategy Manager, Strategic Planning Office, Management Planning Division Jung Gil-sung ▶HR Manager, Group Talent Office, Management Support Division Lee Young-jin ▶Master-PM, External Cooperation P-TF, Management Support Division Kim Young-sul ▶Master-PM, Legal P-TF, Legal Office Ko Jun ▶Northern Corporate Customer 1 Manager, Gangbuk/Gangwon Regional Headquarters, Gangbuk/Gangwon Corporate Customer Headquarters Sung Won-je ▶Incheon Branch Manager, Gangnam/Seobu Regional Headquarters, Seobu Customer Headquarters Oh Tae-sung ▶Consulting Manager, Gangnam/Seobu Corporate Customer Headquarters, Gangnam/Seobu Regional Headquarters Seo Ki-hong ▶Sales Planning Manager, Chungnam/Chungbuk Customer Headquarters, Chungnam/Chungbuk Regional Headquarters Kim Jin-chul ▶[On Loan] Marketing Headquarters Head, Marketing Division, KT Telecop Kim Young-sik ▶[On Loan] Northern Management General Manager, KT MOS Kim Choong-sung ▶[On Loan] CEO, KT Investment Kim Ji-hyun

◆BC Card

▶Head of Marketing Headquarters Seo Geo-jung

◆KT SAT

▶Head of Technology Choi Kyung-il

◆KT DS Digital Business Headquarters Head Park Jang-hyuk

▶Head of Technology Innovation Headquarters, Genie Music Seo In-wook

◆KT ▶Kang Ho-sung ▶Go Jong-cheol ▶Kwon Se-hyuk ▶Kwon Hee-jun ▶Kim Dong-young ▶Kim Dong-hwan ▶Kim Sang-wook ▶Kim Sung-soon ▶Kim Yong-cheol ▶Kim Eun-sang ▶Kim Jang-saeng ▶Kim Jin-kwang ▶Kim Hyun-ho ▶Nam Jung-woo ▶Noh Kyung-pil ▶Park Ki-cheol ▶Park Man-cheol ▶Park Sung-sik ▶Park Se-geun ▶Park Soo-hong ▶Park Hoon-jae ▶Seo Sung-jin ▶Seo Eun-il ▶Shin Yong-gang ▶Shim Dae-man ▶Oh Taek-gyun ▶Woo Hae-dong ▶Yoo Kyung-ah ▶Yoo Kyung-tak ▶Yoon Hyun-jong ▶Lee Kyung-ro ▶Lee Dong-cheol ▶Lee Myung-heon ▶Lee Bong-gyu ▶Lee Young-seok ▶Lee In-wook ▶Lee Jae-ik ▶Lee Cheol-ho ▶Lim Gun-ho ▶Jeon Myung-jun ▶Jung Je-min ▶Jo Sung-bin ▶Cheon Gil-sung ▶Choi Min-beom ▶Choi Young ▶Han Soo-kyung ▶Hong Mi-jung ▶Hong Jin-gi ▶Senior Meister Kim Nak-hyun ▶Senior Meister Kim Hee-kyung

This content was produced with the assistance of AI translation services.