Improvement of 'Train Ticket Transfer' Service via Text and KakaoTalk

[Asia Economy (Daejeon) Reporter Jeong Il-woong] It will become possible to transfer train tickets via text messages or KakaoTalk.

Korea Railroad announced on the 15th that it has accepted and decided to implement the service improvement plan for 'ticket transfer' recommended by the National Assembly.

The service improvement allows passengers to verify their tickets simply by clicking on an internet link (URL) sent via text message or KakaoTalk on their mobile phones.

Korea Railroad explains that this will make it easier for elderly parents or people with disabilities to have someone else reserve and transfer tickets on their behalf.

Previously, tickets could only be transferred to users of the mobile app 'KORAIL Talk,' and the recipient had to install KORAIL Talk on their phone, register as a railroad member, and go through user authentication (login) procedures, which will no longer be necessary.

Additionally, a function has been added that allows the sender to retrieve a ticket if it was mistakenly sent. However, Korea Railroad emphasizes that ticket retrieval is not possible within 10 minutes before the train's departure, so caution is required.

Jung Wang-guk, Acting President of Korea Railroad, said, "With this service improvement, we expect that cases of fraudulent boarding by 'using a captured image of a ticket reserved by someone else' will disappear. Since a captured image is not a valid ticket, it will be considered as not possessing a ticket and may be subject to additional fare charges."

He added, "Korea Railroad will continue to actively improve services and systems from the perspective of users and strive to ensure that IT-vulnerable groups do not experience inconvenience when using trains."

This content was produced with the assistance of AI translation services.