Winia Dimchae Launches Compensation Program for Customers Owning Recalled Kimchi Refrigerators

[Asia Economy Reporter Jeong Hyunjin] Winia Dimchae announced on the 3rd that it will implement a repurchase compensation program for customers who own aged kimchi refrigerators Dimchae that have been used for more than 15 years and are subject to voluntary recall.

During the month of September, Winia Dimchae will provide a mobile gift certificate worth 100,000 KRW to customers who return recalled products and purchase a Dimchae kimchi refrigerator or a premium refrigerator Winia French at any home appliance store nationwide.

Customers who own recalled products can visit Winia Dimchae Stay specialty stores nationwide, as well as discount stores and department stores, purchase a Dimchae kimchi refrigerator or a premium refrigerator Winia French, and then apply for on-site return of the recalled product. Afterwards, a professional engineer will visit the home, verify the new purchase receipt and whether the product is subject to recall, collect the recalled product, and present a mobile gift certificate worth 100,000 KRW accordingly.

Customers purchasing Dimchae online can also apply for collection of recalled products through the Winia Dimchae website, and the product will be collected and a mobile gift certificate will be issued according to the procedure.

A Winia Dimchae official stated, "This compensation benefit is part of an effort to identify aged kimchi refrigerators that have been used for more than 15 years and are currently under voluntary recall, and to prevent safety accidents. Even if customers do not purchase a product, the free recall service is implemented year-round, so we ask for the active participation and cooperation of our customers."

Since the end of last year, Winia Dimchae has been conducting a year-round voluntary recall of lid-type kimchi refrigerators Dimchae produced before September 2005, which have been used for more than 15 years, in cooperation with the National Institute of Technology and Standards.

This content was produced with the assistance of AI translation services.