SSG.com Regularizes 'Delivery Council'... Discussing Delivery Workers' Treatment and Working Conditions Improvement

SSG.com Regularizes 'Delivery Council' with Carriers

[Asia Economy Reporter Kim Yuri] SSG.com announced on the 1st that it has regularized the 'Delivery Council' with carriers responsible for deliveries from Neo Center and PP Center, conducting various discussions to improve the treatment and working conditions of delivery drivers.

The 'Delivery Council' is a consultative body involving representatives from carriers contracted by SSG.com (the shipper) to ensure smooth delivery of customer orders. It has been operating since 2014, before the corporation's establishment.

Since June, the Delivery Council has been reviewing measures such as increasing delivery driver incentives and basic transportation fees in response to increased delivery volumes due to COVID-19.

Additionally, in accordance with government policy, it has agreed to provide paid leave on the day of COVID-19 vaccination for delivery workers. Accordingly, carriers pay the basic transportation fee when delivery drivers take leave after their first and second vaccine doses.

From July, when the heatwave intensified, SSG.com also took measures to prevent musculoskeletal disorders among delivery drivers. The amount of bottled water that can be ordered from Emart Mall and Traders Mall was reduced from a total of 3 bundles (36 liters based on 2ℓ×6 bottles) to 2 bundles (24 liters total).

In the first half of this year, it was agreed to expand related facilities to improve the Neo Center shipping environment. This facility, allowing delivery drivers to easily return empty baskets, is scheduled for completion by the end of November.

An SSG.com official stated, "We will continue to actively listen to the voices from the delivery field through the Delivery Council and work with carriers to support creating better working environments."

Meanwhile, on the morning of the 31st of last month, SSG.com participated as a shipper in the 'Win-Win Agreement Ceremony to Prevent Unfair Trade Practices in the Courier Industry' held at the National Assembly. At this event, representatives from the Democratic Party, Ministry of Land, Infrastructure and Transport, Fair Trade Commission, courier companies, online shopping, and TV home shopping industries declared their commitment to establishing fair trade practices and practicing win-win cooperation to promote the healthy development of the courier industry, enhance consumer rights, and improve working conditions for delivery drivers.

This content was produced with the assistance of AI translation services.