Wasted 'KTX Soon-to-Expire Mileage'... Will Be Converted to 'Discount Coupons' from Now On

From now on, the soon-to-expire mileage of KTX will be converted into discount coupons, and compensation for train delays will be automatically paid without a separate application. In the case of SRT (Suseo High-Speed Railway), the criteria for multi-child discounts will be expanded, and mandatory military service members will also be eligible for discount benefits.

The Ministry of Land, Infrastructure and Transport announced on the 22nd that it held a "Council for Improving Railway Passenger Services" on the 20th at the Seoul Station conference room together with railway operators such as Korail and SR, the Korea Transport Institute, and the Korea Productivity Center.

At this council, various public service improvement measures were discussed, including expanding discount targets such as for multi-child families, automatic compensation for train delay damages and soon-to-expire mileage, strengthening connections with public transportation, and providing sign language videos.

First, Korail decided to expand intermodal connections by enabling applications for public taxis and buses through Korail Talk starting in September. The "mobile ticket transfer" will be improved to be available not only through dedicated apps but also via SMS and other methods.

Automatic ticket vending machines will be further installed in 127 major stations, and integration with overseas payment platforms such as WeChat Pay and AliPay will be promoted in addition to Naver and Kakao applications for railway ticket purchase systems.

SR, which operates SRT, plans to develop contactless services by installing non-contact screens on automatic ticket vending machines at Suseo Station.

In particular, SR will expand the multi-child discount criteria from the existing three children to two or more and include mandatory military service members as beneficiaries of the discount.

Korail plans to convert the soon-to-expire KTX mileage into discount coupons starting in December and diversify the usage to broaden the range of benefits.

Furthermore, until now, passengers had to visit station counters or apply separately through dedicated apps to receive compensation for train delays, but from this month, delay compensation can be received automatically.

Kang Hee-up, Director of the Railway Bureau at the Ministry of Land, Infrastructure and Transport, urged, "We hope that you will continue to take the lead and discover and improve innovative railway services based on flexible thinking to provide more convenient railway services to the public."

This content was produced with the assistance of AI translation services.