Incheon Main Customs, AEO KakaoTalk Channel Launched... Strengthening Non-Face-to-Face Communication Window
[Asia Economy Reporter Dongwoo Lee] Incheon Main Customs Office announced on the 26th that it has launched the ‘Incheon Main Customs Office AEO’ KakaoTalk channel, a non-face-to-face communication window for Authorized Economic Operators (AEO) managing export-import safety within its jurisdiction.
The AEO system was adopted by the World Customs Organization (WCO) in response to the demand for enhanced trade security following the 9/11 terrorist attacks in 2001. Currently, 94 countries including South Korea, the United States, and China have implemented this system.
This KakaoTalk channel was established to provide services in a more convenient and faster way using mobile devices, moving away from the previous promotional methods such as websites and official documents.
KakaoTalk users can simply type ‘Incheon Main Customs Office AEO’ in the KakaoTalk search bar and add the channel to receive useful information such as benefits provided by customs through notification messages quickly and easily.
Through this channel, Incheon Main Customs Office plans to inform certified companies about over 70 various customs clearance benefits under the theme ‘I want to know about AEO benefits,’ providing easy-to-understand and in-depth explanations of one topic per week.
The existing ‘AEO Quiz Day’ will be significantly improved and operated. This event, which conducts quizzes and awards prizes to local companies, will newly adopt the ‘Quiz&’ platform that allows real-time interaction. High-scoring participants will receive mobile coupons and additional points for customs cooperation, and the event is scheduled to be held in June.
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An official from Incheon Main Customs Office said, “This KakaoTalk channel will serve as a communication window that can quickly and conveniently provide the latest news on customs administration to AEO companies in the jurisdiction. We will do our best to provide various information and promote through this system in the future.”
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