"Bring Sandwiches from Convenience Store" LG Electronics Expands Indoor Robot Delivery Service

'LG CLOi ServeBot' is delivering convenience store orders to customers at GS Tower located in Yeoksam-dong, Gangnam-gu, Seoul. (Photo by LG Electronics)

[Asia Economy Reporter Jeong Hyunjin] LG Electronics announced on the 4th that it will expand its indoor robot delivery service in collaboration with GS Retail. Following the launch of the service last year at GS25 within LG Science Park in Gangseo-gu, Seoul, the service has recently started at GS Tower in Yeoksam-dong, Gangnam-gu, Seoul.

The 'LG CLOi ServeBot' autonomously takes the elevator and moves between floors within GS Tower to deliver lunch boxes, sandwiches, beverages, and more to tenants. For example, when a customer working on the 23rd floor of GS Tower selects and orders GS25 products via the KakaoTalk mobile application, a store employee loads the ordered items onto the robot and inputs the customer's floor. The robot arrives at the designated floor and notifies the customer by phone and text message.

The LG CLOi ServeBot (drawer type) measures 50 cm in width, 50 cm in depth, and 130 cm in height, and can carry up to 15 kg in its three drawers. To prevent theft or loss during delivery, it is equipped with a security lock, and administrators can remotely monitor the robot’s status and manage delivery history through the robot control system.

LG Electronics and GS Retail stated that the robot delivery solution, which reduces human contact, is expected to help busy office workers save time as contactless services increase. LG Electronics’ Robot Business Manager Executive Director Noh Kyuchan said, "In line with the expansion of contactless services, we will continue to develop robot service solutions that provide customers with new experiences and value, as well as assist in daily life."

This content was produced with the assistance of AI translation services.