DB Life Wins Grand Prize in Customer Satisfaction Management at the 'Korea Management Awards'

DB Life

[Asia Economy Reporter Oh Hyung-gil] DB Life announced on the 4th that it has won the Grand Prize in the Customer Satisfaction Management category at the '2020 Korea Management Awards.'

The Korea Management Awards, hosted by the Korea Management Association Consulting (KMAC), is an award given to companies that increase value for customers, employees, partners, shareholders, and local communities based on innovative capabilities responding to changes in the management environment, and are respected both domestically and internationally.

DB Life has been honored with the Grand Prize in the Customer Satisfaction Management category for four consecutive years.

DB Life was recognized for its innovations and achievements such as operating a consumer panel system, receiving the Excellent Call Center certification from the Korea Service Quality Index (KSQI) for five consecutive times, obtaining the highest number of eight excellent ratings in insurance policy understanding evaluations in the industry, recording the best (lowest) incomplete sales rate among life insurance companies in 2019 (excluding internet specialized sellers) according to the Life Insurance Association, and establishing a mobile electronic subscription system.

A DB Life official stated, "We will continue to prioritize customers and strive to become a DB Life that is more loved by customers by providing products and services that meet their needs."

This content was produced with the assistance of AI translation services.