KB Insurance Introduces 'KB Smart Assistant' to Support Digital Sales
[Asia Economy Reporter Oh Hyung-gil] KB Insurance announced on the 12th that it will launch the digital sales activity support system 'KB Smart Secretary,' which can be used during sales activities by agents.
Since 2017, KB Insurance has operated a mobile-based personal sales secretary system for exclusive agents to support sales activities. KB Smart Secretary has been reborn as an optimized digital sales activity system, considering on-site requests and user convenience.
It applies an intuitive and easy-to-use method and is equipped with functions specialized for digital sales activities. It enables various non-face-to-face services to customers.
It provides customized sales strategies for agents and agencies to manage sales activities and tasks at once, allowing easy schedule management and real-time sales and income tracking.
Additionally, the insurance coverage analysis system has been advanced so that customers can receive insurance coverage analysis results on their mobile devices and receive customized coverage proposals based on the analysis results.
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A KB Insurance official said, "It was developed to strengthen competitiveness in non-face-to-face, digital sales methods and improve customer service," adding, "It will play a pivotal role in new businesses such as healthcare and MyData and contribute to creating synergy within KB Financial Group."
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