BNK Financial Partners Teams Up with Kakao Entertainment to Utilize AI Solutions

[Asia Economy Reporter Minyoung Kim] BNK Financial Group has signed a business agreement with a Kakao affiliate to utilize artificial intelligence (AI) technology.

BNK Financial announced on the 10th that it signed a "Strategic Business Agreement for AI Technology Utilization" with Kakao Enterprise at the Busan Bank headquarters in Nam-gu, Busan, yesterday to strengthen digital financial competitiveness.

Kakao Enterprise, established in December last year, is an AI-based platform and solution development company that provides AI solutions and platforms to various industries such as finance, distribution, and construction based on extensive experience and expertise.

According to the agreement, the two companies agreed to promote comprehensive cooperation for BNK Financial's digital innovation by utilizing Kakao Enterprise's AI technology and platform to enhance BNK's non-face-to-face customer experience, activate mobile sales, expand the mobile customer base, and improve internal work efficiency.

To attract new customers, BNK plans to strategically utilize the KakaoTalk channel and actively use Kakao platforms, including reviewing the application of "Kakao Work," an AI-based integrated work platform, for non-face-to-face specialized consultation and sales.

A BNK Financial official stated, "BNK Financial will continue to promote collaboration with IT companies possessing excellent technology to strengthen mutual capabilities and build a sustainable co-growth model."

This content was produced with the assistance of AI translation services.