Emart Voluntarily Recalls No Brand Batteries Due to Defects

[Asia Economy Reporter Seungjin Lee] Emart will conduct a voluntary recall starting from the 10th for No Brand batteries imported and sold from China (manufacturer: Chung Pak Battery Works Limited).

This recall is initiated after defects such as leakage and rupture were found in some No Brand batteries certified with the KC (Korea Certification) mark. Emart requested the Ministry of Trade, Industry and Energy’s National Institute of Technology and Standards, the department responsible for product safety management, for prior consultation and reporting, and is proceeding with the voluntary recall.

The recalled products are No Brand batteries (AA size: packs of 10/20, AAA size: packs of 10/20) sold at Emart, No Brand specialty stores, Emart24, and SSG.com between 2015 and December 2018.

Customers who possess the affected products can visit the nearest Emart or No Brand specialty store customer service center from the 10th to receive a refund of 4,000 KRW (for 20-pack) or 2,000 KRW (for 10-pack) upon presenting the product package and product. For individual batteries without packaging, a refund of 200 KRW per battery is available.

More detailed information can be found on the Emart website and customer service center.

An Emart representative stated, “We decided on a voluntary recall based on the principle that customer safety is the top priority,” and added, “We will do our best to earn customer trust and ensure consumer safety through fundamental improvements such as stricter quality control.”

This content was produced with the assistance of AI translation services.