Gwangju Seo-gu Free Legal Consultation 'Our Neighborhood Lawyer' Popularity

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] Seo-gu, Gwangju Metropolitan City (Mayor Seo Daeseok) has been operating the ‘Uri Dongnae Byeonhosa’ (Our Neighborhood Lawyer) service since 2016 to resolve residents' legal issues, and it is gaining popularity.

According to Seo-gu on the 13th, ‘Uri Dongnae Byeonhosa’ consists of six lawyers appointed to the Seo-gu Legal Advisory Group who provide free legal consultation services to residents on everyday legal issues in areas such as ▲civil ▲family ▲infringement of livelihood rights.

Until now, lawyers and consultation applicants have conducted face-to-face consultations at the district office and one other location, but to prevent the spread of COVID-19 infections, the service has been switched to telephone consultations since February.

In a situation where even daily life is shifting to non-face-to-face interactions, Seo-gu has transitioned legal services from in-person to remote consultations to continuously operate without interruption, providing high-quality consultations that protect residents' rights, achieving effective results.

In particular, the service has received positive responses for breaking passive administration and providing proactive administrative services in line with the recent increase in demand for non-face-to-face services.

So far, legal consultations have been held 35 times every Monday from 2 p.m. to 4 p.m., with a total of 176 consultations conducted until last month, averaging 4.8 consultations per day, showing active engagement.

A Seo-gu official stated, “In the reality where face-to-face consultations are difficult due to COVID-19, the smooth promotion of legal consultations through non-face-to-face methods has received positive feedback,” and added, “We will continue to do our best to discover proactive administrative services tailored to residents' needs and promptly introduce them into district administration.”

This content was produced with the assistance of AI translation services.