Hyundai Mnsoft Ranked No.1 in Consumer Satisfaction for Navigation by US JD Power

[Asia Economy Reporter Suyeon Woo] Hyundai Mnsoft, a vehicle infotainment specialist within Hyundai Motor Group, was selected as the best navigation provider in the 2020 U.S. Multimedia Quality and Satisfaction Study conducted by U.S. market research firm JD Power.

On the 5th, Hyundai Mnsoft announced that it received a score of 928 out of 1000 points for the navigation system installed in the Hyundai Sonata in JD Power's U.S. Multimedia Quality and Satisfaction Study, winning first place in the mid-to-large vehicle navigation category.

In particular, Hyundai Palisade, which tied for second place with 927 points, as well as second place in the compact car category (Kia Forte) and third place (Hyundai Venue), swept the rankings, recognizing the highest quality and customer satisfaction.

JD Power's study was conducted to establish evaluation indicators for the quality and satisfaction of vehicle multimedia through analysis of actual vehicle owner experiences. From February to May, a satisfaction survey was conducted targeting 87,282 buyers and lessees of 2020 model year vehicles owned for more than 90 days after purchase. The survey items included navigation system accuracy, user experience, presence of malfunctions, and operational errors.

A Hyundai Mnsoft official said, "This award is significant as it reflects the direct recognition by consumers in the world's largest automotive market of the capabilities that Hyundai Motor Group and Hyundai Mnsoft have built as a vehicle infotainment specialist. We will continue to invest and strive to introduce new innovations and user experiences in the evolving infotainment and multimedia environment as well as the future mobility market."

Hyundai Mnsoft is a specialized company leading vehicle infotainment technology globally, from genuine navigation solutions to connected car services. In particular, it contributes to the advancement of vehicle infotainment based on technologies in GIS (Geographic Information System), LBS (Location-Based Services), various content and services, and solutions optimized for vehicles. The navigation systems developed by Hyundai Mnsoft are fully installed in Genesis and Hyundai-Kia vehicles.

This content was produced with the assistance of AI translation services.