Hanwha Life Introduces Interactive Communication Video Lecture System
Hanwha Life announced on the 4th that it will introduce and operate a real-time video lecture system capable of interactive communication.
View original image[Asia Economy Reporter Oh Hyung-gil] Hanwha Life announced on the 4th that it will introduce and operate a real-time video lecture system capable of interactive communication.
Designed based on a digital platform, it provides a smart learning experience and is a non-face-to-face education solution that allows up to 200 participants to join simultaneously. It was introduced to enhance learning effectiveness by establishing an interactive video education infrastructure amid the prolonged COVID-19 pandemic, which has disrupted face-to-face education.
When an instructor conducts a lecture in the training room and holds discussions with trainees on-site, online learners can watch in real time and express their opinions, enabling interaction between the instructor and both online and offline trainees.
The response from financial planners (FPs) who will receive training through the new system has also been positive. Hanwha Life conducted a survey in June targeting 300 FPs regarding pre-satisfaction and on-site usability, and over 90% expressed satisfaction. The ability for FPs to ask questions about difficult insurance terms in real time and receive feedback from the instructor allowed them to experience the quality of offline classes, resulting in high satisfaction.
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A Hanwha Life official said, "It is meaningful that we have broken away from the fixed notion that insurance sales training must be conducted face-to-face and established a new concept education infrastructure," adding, "We are pleased to solve the concerns of sales sites where proper education and communication have not been possible due to the prolonged COVID-19 pandemic."
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