Collecting Consumer Feedback to Expand UI Features
Available for V50, V50S, V40, V35, G8, and G7

LG Velvet UI Features to Expand to Existing Models Including V50 View original image


[Asia Economy Reporter Han Jinju] Convenience features such as the volume adjustment screen and call notification pop-up applied to the 'LG Velvet' will also be available on the V50 and other models.


On the 8th, LG Electronics announced that it has updated the LG V50 ThinQ to use the LG Velvet UI (user interface). LG Electronics decided to expand the representative features of the LG Velvet UI to existing products by collecting feedback from customer contact channels such as Quick Help.


The features supported through this update include ▲volume adjustment screen changes ▲notification bar point color settings ▲call notification pop-up shape changes, etc. The update will be conducted via over-the-air (OTA) wireless software update.


LG Electronics plans to expand the LG Velvet UI to six premium smartphones with Android 10 applied, including the G8, V50S, V40, V35, and G7, in addition to the V50.


LG Electronics provides non-face-to-face services such as remote consultation and Smart Doctor for customers who find it difficult to visit service centers. Additionally, through customer contact channels like Quick Help, LG actively collects feedback from LG smartphone users and continuously provides OS upgrades, security patches, and more.



Jung Jae-woong, Executive Director of MC Quality Management at LG Electronics, said, “We will strive to ensure that customers using LG smartphones can trust and use their products for a long time even after purchase.”


This content was produced with the assistance of AI translation services.

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