Seodaemun-gu, Emergency Drill for Civil Service Office Contingency Preparation

Cooperation with Seodaemun Police Station to Operate a Safe Civil Service Office Free from Verbal Abuse and Assault

[Asia Economy Reporter Jong-il Park] Seodaemun-gu (Mayor Moon Seok-jin) recently conducted a simulated drill on the first floor of the district office building’s General Civil Service Office, involving about 20 participants including public officials, security guards, police officers, and role-playing civil petitioners, to simulate emergency situations such as verbal abuse, assault, and property damage.

This drill was held to appropriately and promptly respond to various situations arising during interactions with malicious petitioners, amid increasing mental and physical harm to public officials caused by such individuals.

The district organized four teams: Command and Control Team, Initial Response Team, Evacuation Guidance Team, and Injured Official Rescue Team, each assigned roles to respond according to pre-learned procedures.

Based on a virtual scenario, when verbal abuse and assault by a malicious petitioner occurred, step-by-step measures were taken following the flowchart, including activating the emergency bell, reporting to the 112 situation room, and dispatching police officers.

In particular, under close cooperation with Seodaemun Police Station, the security guard recorded the violent behavior on video as evidence, subdued the malicious petitioner, and handed them over to the police, proceeding as if it were a real situation.

The emergency bell used in the drill is a device installed by the district in April last year that, when pressed during an emergency, transmits the situation to the nearby police station to prompt police dispatch.

Moon Seok-jin, Mayor of Seodaemun-gu, stated, “To ensure both the public officials working here and the visiting petitioners feel safer, we will continue to enhance on-site response capabilities for emergencies within the office building through regular simulated drills.”

This content was produced with the assistance of AI translation services.