Two More Call Center Employees and Two Insurance Agents Confirmed Positive
Tested Positive During Self-Quarantine... Total of 7 Related to AXA

An employee working at the AXA Insurance Jongno Call Center (Jongno 5-ga Station) tested positive for the novel coronavirus infection (hereinafter COVID-19), and it was found that a total of five people, including family members and contacts, were infected. The Seoul Metropolitan Government closed the 5th and 11th floors of the building housing the call center, and all contacts have entered self-quarantine. Among the five confirmed cases related to the AXA call center, it was confirmed that the symptoms of patient No. 30 from Seodaemun-gu, who is a family member, appeared slightly earlier than those of the couple confirmed in Seocho-gu, leading to a wide-ranging epidemiological investigation. The photo shows the AXA Insurance Jongno Call Center, which was closed on the 3rd. Photo by Kim Hyun-min kimhyun81@

An employee working at the AXA Insurance Jongno Call Center (Jongno 5-ga Station) tested positive for the novel coronavirus infection (hereinafter COVID-19), and it was found that a total of five people, including family members and contacts, were infected. The Seoul Metropolitan Government closed the 5th and 11th floors of the building housing the call center, and all contacts have entered self-quarantine. Among the five confirmed cases related to the AXA call center, it was confirmed that the symptoms of patient No. 30 from Seodaemun-gu, who is a family member, appeared slightly earlier than those of the couple confirmed in Seocho-gu, leading to a wide-ranging epidemiological investigation. The photo shows the AXA Insurance Jongno Call Center, which was closed on the 3rd. Photo by Kim Hyun-min kimhyun81@

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[Asia Economy Reporter Han Jinju] Additional confirmed cases of COVID-19 have been reported at the AXA Insurance call center and Samsung Fire & Marine Insurance Yeoksam-dong branch.


According to AXA Insurance on the 4th, two employees from the Jongno Center who were under self-quarantine tested positive for COVID-19 and were hospitalized. These employees worked on the 11th floor of the Korea Christian Federation Building located in Jongno-gu.


Previously, on the 2nd, one counseling staff member tested positive and was transferred to the hospital after testing positive during self-quarantine. Including the family of the first confirmed case at the Jongno call center, the total number of infections related to the AXA Insurance call center is seven.


With additional confirmed cases emerging, authorities are closely monitoring the situation as it could potentially spread into a cluster infection similar to the Guro ACE Life Insurance call center or KB Life Insurance telemarketing branch.


An employee working at the AXA Insurance Jongno Call Center (Jongno 5-ga Station) tested positive for the novel coronavirus infection (hereinafter COVID-19), and it was found that a total of five people, including family members and contacts, were infected. The Seoul Metropolitan Government closed the 5th and 11th floors of the building housing the call center, and all contacts have entered self-quarantine. Among the five confirmed cases related to the AXA call center, it was confirmed that the symptoms of patient No. 30 from Seodaemun-gu, who is a family member, appeared slightly earlier than those of the couple confirmed in Seocho-gu, leading to a wide-ranging epidemiological investigation. The photo shows the AXA Insurance Jongno Call Center, which was closed on the 3rd. Photo by Kim Hyun-min kimhyun81@

An employee working at the AXA Insurance Jongno Call Center (Jongno 5-ga Station) tested positive for the novel coronavirus infection (hereinafter COVID-19), and it was found that a total of five people, including family members and contacts, were infected. The Seoul Metropolitan Government closed the 5th and 11th floors of the building housing the call center, and all contacts have entered self-quarantine. Among the five confirmed cases related to the AXA call center, it was confirmed that the symptoms of patient No. 30 from Seodaemun-gu, who is a family member, appeared slightly earlier than those of the couple confirmed in Seocho-gu, leading to a wide-ranging epidemiological investigation. The photo shows the AXA Insurance Jongno Call Center, which was closed on the 3rd. Photo by Kim Hyun-min kimhyun81@

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At the Samsung Fire & Marine Insurance Yeoksam-dong branch located in Yeoksam Building, Gangnam-gu, Seoul, where a confirmed case was reported on the 2nd, two insurance planners under self-quarantine have also tested positive.



Health authorities are conducting COVID-19 tests on all employees at the Samsung Fire & Marine Insurance Nonhyeon branch to which the confirmed cases belong, as well as all staff at the Yukseong branch where the confirmed cases received training.


This content was produced with the assistance of AI translation services.

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