Surge in 'Skype' Usage Due to COVID-19... Daesung Group Reports Over 40 Daily Inquiries
[Asia Economy Reporter Kim Daeseop] Daesung Group announced on the 9th that its domestic Skype business, operated by the IT division of its affiliate Daesung Holdings, is expanding due to the spread of the novel coronavirus infection (COVID-19).
With the sharp increase in COVID-19 confirmed cases leading to school openings being postponed and more employees working from home, inquiries about using Skype for online video meetings have also surged significantly. The company explained that inquiries, which were less than three per day on average, have increased to more than 40 per day on average since last month.
Skype is a software-based communication platform that uses Voice over Internet Protocol (VoIP) to enable high-quality voice, video, and text conversations on internet-connected computers, personal digital assistants (PDAs), smartphones, and other devices. It was developed in 2003 by Skype Technologies in Estonia. Microsoft acquired it in 2011 and has operated it since then.
Daesung Group has been providing Skype services domestically through the IT division of Daesung Holdings since 2011. Skype service allows free calls on PCs or smartphones.
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A Daesung Group official said, "Skype video calls have mainly been used for one-on-one calls with acquaintances in remote locations including overseas, and for remote video meetings with overseas or regional business sites. Recently, due to the COVID-19 situation and the trend of preferring non-face-to-face contact, inquiries for one-on-one and group video calls have surged not only from individuals but also from companies and academies."
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