ABL Life Promotes COVID-19 Support Measures for Daegu and Gyeongbuk

[Asia Economy Reporter Oh Hyung-gil] ABL Life announced on the 29th that it will implement support measures for customers and FCs affected by the novel coronavirus infection (COVID-19).

First, ABL Life decided that for customers in the Daegu and Gyeongbuk regions, if they apply for insurance claims or surrender refunds through the call center, all payments will be made even if they exceed the temporary call center payment limit of 30 million KRW.

Additionally, to boost the morale of FCs in the Daegu and Gyeongbuk regions who are facing difficulties in sales activities, emergency supplies worth 100,000 KRW per person will be provided.

ABL Life also donated funds for children in orphanages. Through the 'Green Umbrella Children's Foundation,' with which the company has a partnership, it donated funds for purchasing quarantine supplies such as masks, hand sanitizers, and thermometers for children in orphanages.

As a preemptive measure for the safety of employees, FCs, and customers in the Daegu and Gyeongbuk regions, ABL Life temporarily closed eight branches (Daesin, Bisan, Geumo, Sangseo, Sangju, Andong, Gunwi, Gumi) and the Daegu Burn Center from February 24 to March 6.

An ABL Life official stated, "Amid the risk of COVID-19 spread, we will provide insurance contract loan benefits to customers for sustainable management and customer service," adding, "We are also implementing work-from-home for key staff, providing leave for pregnant women and dual-income couples, and dispersing call center personnel."

This content was produced with the assistance of AI translation services.