Busan Bank Strengthens Financial Consumer Protection

[Asia Economy Reporter Minyoung Kim] BNK Busan Bank has established a dedicated team for the protection of financial consumers.

On the 24th, Busan Bank announced that it has created the 'Consumer Rights Protection Practice Promotion Team' and hired a 'Consumer Protection Expert' to strengthen investor protection.

This promotion team will play a practical role in improving the bank's structure to enhance responsible business activities and increase consumer trust.

In particular, by hiring a 'Consumer Protection Expert' with expertise in risk and consumer impact analysis of high-risk financial investment products, the bank aims to review and control potential disadvantages to financial consumers in advance.

This expert will oversee the selection of products and asset management companies by the product selection committee for securities and other products, and will be responsible for analyzing consumer risks related to investment products, monitoring trends of asset management companies, and collecting information.

Busan Bank also plans to strengthen communication with consumers by establishing a 'Field Complaint Rapid Response Team.'

This content was produced with the assistance of AI translation services.