LG Uplus and HelloVision Joint Executive Workshop: "Innovating Customer Experience through DT"
LG Uplus Holds Joint Executive Workshop with LG HelloVision
Vice Chairman Ha Hyun-hoe: "Leading Through Innovation in Telecom and Media Platforms Is Important"
[Asia Economy Reporter Han Jinju] LG Uplus reaffirmed its commitment to innovating customer experience through 'digital transformation' at the first executive workshop of the new year.
LG Uplus announced on the 19th that it held an executive workshop on the 17th at the Frontier Hall in the basement of the Magok building. About 190 people attended, including executives from LG HelloVision, which became part of the family last year, as well as company-wide managers and executives.
LG Uplus organized the workshop to strengthen its resolve to become a comprehensive media platform operator through the combination of two major platforms. The event began with an introduction of LG HelloVision executives, followed by a lecture on Digital Transformation by an external professional organization.
At the event, Vice Chairman Ha Hyun-hoe said, "This workshop is especially meaningful as it includes LG HelloVision executives who have newly joined the LG family," adding, "This year, leading innovation in telecommunications and media platforms is crucial, and I am confident that LG HelloVision members, who possess a first-class DNA, will be the protagonists in this competition."
Vice Chairman Ha emphasized, "Let us make 2020 the inaugural year of customer experience innovation and seriously consider what can be improved in each business area through digital transformation measures. The goals of the initiatives must be clearly defined, and all employees should properly understand the essence of digital transformation and thoroughly change the way they work based on this understanding."
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Kim Hong-ik, Executive Director in charge of technology at LG HelloVision, who participated in the workshop, said, "Although it was my first time attending with LG Uplus executives, I felt a sense of unity as part of the LG family, and it was a valuable opportunity to understand the digital transformation that the entire group is emphasizing. We will continuously benchmark the strengths of both companies to enhance competitiveness," he said.
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