Gangdong-gu Provides Real-Time Online Passport Issuance Queue Status

Selected as the '2019 Resident Life Innovation Case' Hosted by the Ministry of the Interior and Safety... Enhancing Resident Convenience

[Asia Economy Reporter Park Jong-il] Gangdong-gu (District Mayor Lee Jeong-hoon) announced that starting January 1st this year, it will implement the "Real-time Passport Service Waiting Status" that allows users to check the passport issuance waiting status online in real time.

As travel patterns diversify with family and friendship trips, solo travel, and overseas travel demand increases, the number of passport issuance applicants is rising every year, and the waiting time for passport issuance is also getting longer.

Accordingly, the district is operating the "Real-time Passport Service Waiting Status" on the district office website, which allows residents to check the waiting status displayed on the queue system of the passport civil service office in real time. This aims to minimize passport issuance waiting times so residents can use their time efficiently.

In particular, this service was selected last year as part of the "2019 Resident Life Innovation Case Support Project" hosted by the Ministry of the Interior and Safety, receiving national funding and recognition for the creativity and excellence of the project.

A resident who made a passport for the first time this year said, "I was able to quickly apply for a passport because I accessed the district website on my smartphone and checked the waiting status before visiting the district office," and added, "Being able to know the on-site situation in real time helps avoid crowded times and allows me to handle other tasks during the waiting time, which is very efficient," expressing satisfaction.

Lee Jeong-hoon, Mayor of Gangdong-gu, said, "Although this service seems simple, it is meaningful in that it solves inconveniences residents experience in daily life and enhances practical convenience. We will continue to strive to provide resident-centered administrative services."

The passport service waiting status can be checked on the Gangdong-gu Office website (https://www.gangdong.go.kr) under 'Comprehensive Civil Service Guide → Passport Service Waiting Status.'

For more details, please contact the Civil Affairs Passport Division of Gangdong-gu Office at ☎3425-5342.

This content was produced with the assistance of AI translation services.