Lina Life Insurance Holds the 1st Annual Consumer Protection Awards Ceremony
Lina Life Insurance announced on the 13th that it held the 1st Annual Consumer Protection Awards ceremony and presented awards to nine executives and employees.
View original image[Asia Economy Reporter Oh Hyung-gil] LINA Life Insurance announced on the 13th that it held the 1st Consumer Protection Annual Awards Ceremony and presented awards to nine employees.
The grand prize winner received 1 million KRW, three recipients of the Excellence Award each received 500,000 KRW, and five recipients of the Merit Award each received 300,000 KRW. Jason Saddler, President of Cigna Group International Market, personally participated in the awards ceremony.
Lee Hye-eun, Manager of the Quality Monitoring Team and grand prize winner, said, "This was an opportunity to think from the customer's perspective in all areas and to prioritize customer satisfaction. I will continue to work hard without losing my initial determination."
Hong Bong-sung, President of LINA Life Insurance, stated, "We are conducting campaigns to directly listen to customers' voices for the purpose of deeply understanding them. We will strive to ensure this is not just an event but takes root as a customer-centric management culture."
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Meanwhile, LINA Life Insurance continues to develop and operate various systems for consumer protection, such as forming a complaint reduction task force (TF), strengthening complete sales monitoring standards, and conducting internal mystery shopping, to practice customer-centric management for consumer protection.
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