"AI-Powered Smart Facility Management"... POSCO Introduces Facility Management GPT 2.0

Accumulating Facility Management Know-how as Big Data
Training on Over 50,000 Pieces of Facility Content

POSCO Gwangyang Steelworks has unveiled a new service, "Facility Management GPT 2.0," which allows users to access equipment operation know-how in real time as part of its initiative to establish a smart facility management system.

The newly released "Facility Management GPT 2.0" was developed by the facility division of Gwangyang Steelworks in collaboration with the DX Strategy Office and KT since last year.

This version is an advancement from the previously operated "Facility Management GPT 1.0." The model has been upgraded from GPT-4 to GPT-5, and additional training on facility-specific terminology and content has been implemented to enhance the accuracy of its responses.

Gwangyang Steelworks is explaining how to use the newly developed "Equipment Management GPT 2.0" service. Photo by Gwangyang Steelworks

In particular, the chatbot’s functionality has been advanced beyond simply providing information, enabling it to understand real field terminology and equipment data. It integrates and analyzes a wide range of technical information generated during facility operation and maintenance processes, providing field workers with optimal maintenance methods and practical solutions to problems.

Additionally, its capabilities have been expanded to understand and analyze various types of data, including not only text but also charts, images, and graphs.

Compared to GPT 1.0, the model has been further trained on more than 50,000 additional pieces of facility-related content. The system has also been improved to reflect the latest maintenance manuals and troubleshooting histories registered in the system. As a result, field workers can now reference the latest maintenance guidelines and real-world case studies when assessing equipment status, thereby supporting more accurate maintenance decisions.

Gwangyang Steelworks expects that this AI-driven innovation in facility management will lead to positive changes in the transfer of technical expertise and operation methods within its facility division.

Accumulated know-how can now be quickly accessed by new employees, significantly reducing the time required to search for documents or find solutions to problems. This will allow employees to focus on high value-added work on-site, which is expected to further enhance technological competitiveness.

Looking ahead, the company plans to further upgrade the system company-wide by training it on an additional 125,000 pieces of content within May, and to establish a virtuous cycle by incorporating high-quality data generated in real time through continuous learning.

A Gwangyang Steelworks representative stated, "Facility Management GPT is a platform whose competitiveness grows as the technical expertise and content from the steelworks field accumulate," adding, "We will continue to expand a smart work environment through AI-based facility management innovation."

Meanwhile, POSCO plans to complete a company-wide AI transformation by continuously developing and advancing not only Facility Management GPT, but also various itemized GPTs tailored to specific roles and processes in the field.

This content was produced with the assistance of AI translation services.