Opposition's Cautious Stance on Delivery Service Fee Cap Draws Attention
"Calls for Cautious Direct Regulation...
Need for a Market Competition-Oriented Approach"
Reflecting Stakeholder Concerns Over Regulation
Within the political sphere, particularly among opposition parties, there are increasing arguments that a cautious approach is needed regarding the introduction of a cap on delivery platform commission fees. More than 10 related legislative bills have already been proposed, and the Democratic Party of Korea, which holds a majority in the National Assembly, has taken the lead in these discussions. While this cautious stance may not be enough to change the prevailing trend, it is noteworthy in that it reflects concerns of stakeholders that should be addressed before any regulatory measures are implemented.
According to the industry on March 18, a discussion forum titled “Regulatory Policy Issues and Challenges for a Sustainable Platform Industry” was held at the National Assembly the previous afternoon, hosted by Myeonggu Kang, a member of the People Power Party. During the forum, participants emphasized the need for careful policy design, rather than hasty implementation, when considering regulations on delivery platform commission caps. Eunhee Lee, Professor of Consumer Studies at Inha University, stated, “Consumers who are structurally sensitive to price changes may choose to reduce overall consumption rather than simply switching to alternatives when costs rise.” She added, “Debates on a commission cap should take into account not only price regulation issues but also market structure and consumer behavior.”
Kyungjin Ko, President of the Korea Delivery Platform Franchisees Association, argued, “A comprehensive approach that considers the entire cost structure, including rent, is necessary to improve business operators’ profitability.” Siseung Lee, Director of External Cooperation at the Korea Online Shopping Association, also pointed out, “Introducing strong regulations without empirical economic analysis could undermine the industry’s innovation, create higher barriers to market entry, and ultimately prevent the emergence of new competitors.”
Participants at the "Discussion on Regulatory Policy Issues and Challenges for a Sustainable Platform Industry" held at the National Assembly on the 17th are taking a commemorative photo. Photo by Myeonggu Kang's Office
View original imageThis forum attracted particular attention as the opposition party once again called for a cautious approach. Assemblyman Kang, who hosted the event, remarked, “The platform industry is an ecosystem connecting consumers, small business owners, riders, and companies. Artificially suppressing prices can lead to unintended side effects and market distortions.” He further stressed, “Rather than one-sided regulatory measures, it is important to seek balanced policy directions that enable sustainable growth for all stakeholders.” Jeong Jeom-sik, policy chief of the People Power Party, who attended the forum, also commented, “Regulations that reflect only the position of one party may disrupt market equilibrium and, in the long run, impose burdens on everyone.”
Earlier this month, Assemblyman Heon Seung Lee of the People Power Party also held a policy forum on “Impact Analysis of Delivery Market Regulations from the Perspective of the Food Service Industry and Consumers,” expressing the view that a thorough assessment of the ripple effects, such as whether a commission cap would simply shift burdens to other stakeholders, should precede any introduction of such measures.
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Industry insiders believe that this cautious stance from the opposition highlights the need for solutions that can address concerns about regulatory side effects. An industry official commented, “The ongoing concerns reinforce the view that in a multifaceted delivery market, the opinions of various stakeholders, including riders and consumers, must be reflected in any regulatory framework.”
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