"End of Lunar New Year Rest Area Restroom Lines" Korea Expressway Seoul-Gyeonggi HQ Launches Real-Time Congestion Info with T map

First Introduced at Hanam Dream, Jukjeon, and Yeoju Service Areas

Check Real-Time Restroom Status in the T map App

Enhancing Customer-Centric Services through Advanced Real-Time Rest Area Congestion Forecasting

The Seoul-Gyeonggi Headquarters of Korea Expressway Corporation announced on February 11 that, starting with the Lunar New Year holiday, it will fully launch a "real-time rest area restroom congestion information service" linked with T map (TMAP) to dramatically improve convenience for expressway users.

T map navigation screen. Provided by Korea Expressway Corporation, Seoul-Gyeonggi Headquarters

This service will first be provided at three locations: Hanam Dream Service Area, Jukjeon Service Area, and Yeoju Service Area. Drivers will be able to check in advance, while driving, the real-time congestion status of rest area restrooms through the T map navigation screen. By choosing and visiting less crowded rest areas, travel convenience is expected to be significantly enhanced, especially for long-distance drivers and family travelers.

In particular, this service is meaningful in that it moves beyond the existing guidance focused only on rest area locations and instead provides real-time information that reflects actual facility usage conditions. It is evaluated as a representative example of a data-driven, customer-experience-oriented service realized through the data collection technology of Korea Expressway Corporation and linkage with a private platform, and is expected to serve as an opportunity to make the expressway use environment smarter and more efficient.

Jeong Bokyoung, head of Hanam Dream Service Area, said, "By providing restroom congestion information in advance during peak periods such as the Lunar New Year holiday, customers are now able to use rest areas more comfortably," adding, "We will continue to expand smart expressway services that customers can tangibly experience by combining on-site operational data with digital technologies."

This content was produced with the assistance of AI translation services.