Gyeonggi-do's Single-Person Household Hospital Safe Companion Service Surpasses 10,000 Uses

The "Single-Person Household Hospital Safe Companion" service operated by Gyeonggi-do has surpassed 10,000 uses this year, establishing itself as a universal public service widely utilized by various single-person households in their daily lives.

According to Gyeonggi-do on December 10, the Single-Person Household Hospital Safe Companion service is a practical support program that any single-person household can use whenever needed, covering everything from hospital appointments to registration, payment, accompanying during medical consultations, and returning home. This initiative is being promoted under the "Basic Ordinance on Single-Person Households in Gyeonggi-do," enacted in 2023.

Professional companions such as caregivers, social workers, and nursing assistants help reduce the inconvenience of hospital visits and provide guidance throughout the medical process.

The number of uses was 4,237 in 2023, 8,497 in 2024, and as of the end of October this year, it has reached 10,452 cases.

Gyeonggi-do Single-Person Household Hospital Safe Companion Service Image

This year's detailed results include 4,928 cases of hospital accompaniment, 267 cases of connection to similar services, and 5,257 preliminary consultations.

User satisfaction has also been very high, ranging from 4.98 to 4.99 out of 5 points. To improve service quality, Gyeonggi-do provided competency enhancement training in June this year for 58 companions, operating agency staff, and public officials, covering topics such as first aid, civil complaint response, and emotional labor management. The province continues to strengthen the foundation for stable service delivery.

Yoon Youngmi, Director of the Women and Family Bureau, stated, "The Hospital Safe Companion is a universal public service that any single-person household in Gyeonggi-do can access whenever they need help," adding, "We will continue to strengthen support to reduce the daily burdens of single-person households and improve their quality of life."

The Single-Person Household Hospital Safe Companion service is currently being operated in 11 cities and counties within the province, including Ansan, Gwangmyeong, and Gunpo. Applications can be easily submitted through designated agencies such as the Single-Person Household Support Center and Family Center, or via the Minwon24 website and app.

This content was produced with the assistance of AI translation services.