KB Golden Life Care Establishes Customer-Tailored Integrated Care System

KB Golden Life Care, a senior care subsidiary of KB Life, announced on November 12 that it has established a proprietary customer-tailored "Integrated Care System" to strengthen resident-centered personalized services and dramatically improve operational efficiency.

This new system is a digital-based platform that connects the entire process-from senior care planning and execution, to record-keeping and monitoring-into a single, integrated framework. By moving away from previously fragmented workflows, the system enables data-driven, one-on-one personalized care services optimized for each resident's condition and characteristics.

KB Life Headquarters. KB Life

The system is composed of a PC and mobile-based staff record system, an automated work matching system, a dedicated application for care workers, and an exclusive app for guardians, allowing for seamless management across various digital environments. On-site care workers can now focus more time on face-to-face care with residents through the simplified record system, which is expected to significantly increase the proportion of direct care provided.

A dedicated app for guardians has also been introduced, enabling real-time access to residents' health information, health management records, program participation status, and daily photos. Features such as outing and overnight stay requests, visitation reservations, and real-time consultations with care managers have enhanced two-way communication, thereby increasing trust among residents' families.

A representative from KB Golden Life Care stated, "This Integrated Care System goes beyond a simple IT solution-it's a digital-based innovation in senior care services designed to genuinely enhance the quality of life for seniors. Going forward, KB Golden Life Care will continue to provide meticulous care tailored to each resident's individual situation, ensuring our customers enjoy a rich and happy life."

Meanwhile, KB Golden Life Care opened "Eunpyeong Village" and "Gwanggyo Village" in 2025. At the end of this month, it plans to open a new care facility, "Gangdong Village," in Gangdong-gu, Seoul. The new integrated system will be applied to five "Village" care facilities and five "Daycare Centers," continuing to provide attentive care for both residents and their guardians.

This content was produced with the assistance of AI translation services.