Busan Social Service Center Announces Achievements of Social Welfare Facility Safety and Health System Support Project

28 Institutions Participate, Field-Oriented Consulting Conducted
Staff Satisfaction Scores 4.66 Out of 5

Busan Social Service Center (Director Yoo Kyuwon) has successfully completed the "Support Project for Establishing Crisis Response Systems in Social Service Providers," which was implemented from January to October 2025.

Busan Social Service Center is conducting a workshop for social welfare facilities in the Busan area. Provided by Busan Social Service Center

This project aimed to strengthen the safety and health management capabilities of social welfare facilities and to establish crisis response systems. It attracted significant attention and positive feedback from the field, with a total of 28 institutions participating-surpassing the initial goal of 20 institutions.

Busan Social Service Center operated a consulting committee composed of three field experts, who assisted each institution in establishing safety and health management plans, conducted staff training, and organized workshops. The consulting focused on responding to the Serious Accidents Punishment Act, complying with the Occupational Safety and Health Act, and inspecting the safety and health systems of each facility. From July to October, a total of 10 rounds of inspections and consulting sessions were conducted.

The consulting results showed that while most facilities had established basic safety management systems, there was a need to improve documentation and risk assessment procedures. Accordingly, participating institutions were provided with standard safety and health management plan templates and risk assessment regulations to support voluntary implementation and ongoing improvement.

A satisfaction survey conducted among participating institutions recorded an average score of 4.66 out of 5, indicating a high level of satisfaction. Respondents offered positive feedback, such as "The consulting was essential for the field," and "It was practically helpful in building manuals." In particular, satisfaction with the consultants' expertise and the project operation methods were rated at 4.72 and 4.69 points, respectively.

Busan Social Service Center, in collaboration with the Busan Regional Headquarters of the Korea Occupational Safety and Health Agency and with advice from field experts, developed standard plans and regulations reflecting the managerial duties and action items required by the Serious Accidents Punishment Act and the Occupational Safety and Health Act. These were distributed along with institution-specific consulting reports to support the establishment of autonomous safety management systems.

Director Yoo Kyuwon stated, "This project was a meaningful attempt to inspect and strengthen the safety and health management systems of social welfare facilities with a field-oriented approach," adding, "We will continue to provide systematic and ongoing support to create 'safe welfare sites' where both users and staff can feel secure."

Starting in 2026, Busan Social Service Center plans to include crisis response consulting in its regular management consulting projects, continuing ongoing improvement efforts to enhance the level of safety management in social welfare facilities.

This content was produced with the assistance of AI translation services.